Assistant Manager

Horizon Realty Advisors; Knoxville (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

Horizon Realty Advisors is seeking a full-time Assistant Manager in Knoxville, TN, to support property management operations. The ideal candidate will assist with resident relations, manage leasing support, and ensure compliance with policies.

Qualifications include property management experience, strong customer service, and proficiency with office software. A high school diploma is required; higher education is preferred. Availability for full-time onsite work, including occasional evenings or weekends, is mandatory.

Qualifications

• Experience in property management or hospitality operations with strong customer service.
• Proficiency with basic office software and ability to learn management systems.
• Skills in organization, time management, and attention to detail.

Responsibilities

• Assist with day-to-day property management tasks.
• Support marketing efforts and maintain high occupancy.
• Collaborate with maintenance and onsite teams.

Skills

Property management experience

Customer service skills

Communication

Organizational skills

Attention to detail

Teamwork abilities

Education

High school diploma or equivalent

Associate or bachelor’s degree in business, real estate, or related field

Tools

MS Office

Google Workspace

Property management or CRM systems

Job description

Role Description

The Assistant Manager is a full-time, on-site role based in Knoxville, TN, supporting the overall operations and performance of a residential community. In this role, you will assist with day-to-day property management tasks, including leasing support, resident relations, and coordinating move-ins and move-outs. The Assistant Manager partners closely with the Community Manager to support marketing efforts, maintain high occupancy and resident satisfaction, and ensure compliance with company policies and housing regulations. This role also collaborates with maintenance and onsite teams to promote a safe, well-maintained, and welcoming community environment.

Qualifications

• Experience in property management, residential leasing, or hospitality operations, with strong customer service and resident relations skills.
• Proficiency with basic office software (e.g., MS Office or Google Workspace) and the ability to learn property management or CRM systems.
• Skills in organization, time management, and attention to detail to handle administrative tasks, documentation, and reporting.
• Strong communication, conflict resolution, and teamwork abilities to work effectively with residents, colleagues, and vendors.
• Ability to understand and support basic budgeting, rent collection, and financial record‑keeping processes.
• High level of professionalism, integrity, and discretion when handling confidential information and sensitive resident issues.
• Availability to work a full-time, on-site schedule in Knoxville, TN, including occasional evenings or weekends as community needs require.
• Previous experience in student housing or multifamily communities is preferred but not required; bilingual skills are a plus.
• High school diploma or equivalent required; an associate or bachelor’s degree in business, real estate, or a related field is a plus.