Onsite IT Technician — Marghera, 3-Month Contract

Smartsearchonline; Town of Italy (NY); Hybrid; USD 27,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

Medical insurance

Training opportunities

International environment

Job summary

Stefanini Group seeks an Onsite IT Technician to provide face-to-face support at the client site in Marghera. The role is a temporary 3-month contract with potential extension or conversion to full-time depending on performance.

The ideal candidate has a technical degree, at least one year of ICT experience, and strong English/Italian language skills; experience with Microsoft platforms and ServiceNow is preferred. The position offers competitive benefits within a multinational environment.

Qualifications

• Bachelor's degree in a technical field.
• At least 1 year of experience in a technical ICT environment.
• Experience in a manufacturing-based organization preferred.
• Good knowledge of End User Microsoft platforms (e.g. Active Directory).
• Experience with ticketing tools (e.g. ServiceNow).
• Italian: Excellent written and spoken proficiency.
• English: Upper-intermediate written and spoken proficiency.

Responsibilities

• Provide face-to-face IT support to users.
• Install, move, and de-install hardware.
• Diagnose issues related to PCs, laptops, printers, scanners, and other personal hardware.
• Perform system and application change testing.
• Prepare scripts in Microsoft Windows 11, 10 and Microsoft Office 365 environments.
• Support small projects related to new hardware or software installations.
• Install software, patches, and updates using Microsoft SCCM.
• Deliver a high level of customer service and hands-on support.
• Suggest improvements and provide feedback on new products and services.
• Build effective working relationships with team members and business users.

Education

Bachelor's degree in technical discipline

Tools

ServiceNow

Microsoft Windows

Job description

Stefanini Group seeks an Onsite IT Technician to provide face-to-face support at the client site in Marghera. The role is a temporary 3-month contract with potential extension or conversion to full-time depending on performance.

The ideal candidate has a technical degree, at least one year of ICT experience, and strong English/Italian language skills; experience with Microsoft platforms and ServiceNow is preferred. The position offers competitive benefits within a multinational environment.