Onsite IT Technician – Federal Support (Nashville)

GovCIO; Nashville (TN); On-site; USD 48,000 - 58,000; Full time

Job summary

GovCIO is hiring an IT Service Technician to provide onsite support for our federal customer in Nashville, TN. The role requires obtaining Security+, Network+, or Server+ within six months and certifications will be reimbursed.

Responsibilities include onsite IT support, network/server maintenance, hardware/software installation, and remote support for telework users. Occasional travel may be required.

Qualifications

• High School diploma required.
• US Citizen required.
• Strong technical proficiency and problem‑solving skills expected.
• Preferred: Microsoft OS certification and SCCM experience.

Responsibilities

• Provide onsite IT support for all activities.
• Coordinate maintenance for networks/servers and assist with problem resolution.
• Install, troubleshoot, and maintain hardware and software equipment.
• Provide remote support for telework users and VPN/Citrix access.
• Assist with asset inventory, disposal readiness, and video conferencing needs.
• Support pre/post application releases and report end-user trends.

Skills

US Citizenship

Problem solving

Technical proficiency

Education

High School Diploma

Tools

SCCM

Job description

GovCIO is hiring an IT Service Technician to provide onsite support for our federal customer in Nashville, TN. The role requires obtaining Security+, Network+, or Server+ within six months and certifications will be reimbursed.

Responsibilities include onsite IT support, network/server maintenance, hardware/software installation, and remote support for telework users. Occasional travel may be required.