Onsite IT Technician - Fast-Paced Client Support

Tgipower Llc; Florida; On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision Insurance

Life Insurance

PTO

401(k)

Job summary

iPower Technologies in South Florida is seeking an Onsite (Level 1) IT Technician to provide hands-on hardware support at client sites across Dade & Broward. You will install, configure, and maintain desktops, laptops, printers, and peripherals while delivering strong customer service and clear documentation.

The role requires at least 2 years IT experience, bilingual English/Spanish a plus, reliable transportation, and the ability to travel between client locations.

Qualifications

• 2+ years IT experience in a fast-paced environment.
• Bachelor's degree in IT/CS preferred.
• Proficiency installing, configuring desktops, laptops, printers, and peripherals.
• Strong Windows and/or Mac OS knowledge.
• Excellent written and verbal communication.

Responsibilities

• Provide onsite technical support and troubleshooting for IT hardware (desktops, laptops, printers, peripherals).
• Install, configure, and maintain hardware according to standards.
• Diagnose and resolve hardware issues promptly to minimize downtime.
• Collaborate with client IT teams for seamless integration of devices.
• Document installations, configurations, and troubleshooting procedures.

Skills

Windows OS

Mac OS

Networking concepts

Customer service

Documentation

Bilingual English/Spanish

Travel to client sites

Education

Bachelor's degree in Information Technology/Computer Science

Tools

Printers

Printer maintenance

Remote support tools

Job description

iPower Technologies in South Florida is seeking an Onsite (Level 1) IT Technician to provide hands-on hardware support at client sites across Dade & Broward. You will install, configure, and maintain desktops, laptops, printers, and peripherals while delivering strong customer service and clear documentation.

The role requires at least 2 years IT experience, bilingual English/Spanish a plus, reliable transportation, and the ability to travel between client locations.