Onsite IT Support Technician (Federal)

GovCIO; United States; On-site; USD 47,736 - 58,344; Full time

Job summary

GovCIO is hiring an IT Service Technician in St. Thomas, Virgin Islands, to provide onsite support for federal customers. This role requires certifications such as A+, ITIL Foundation, and Security+ among others. Responsibilities include maintaining IT infrastructure, troubleshooting various technical issues, and providing support for telework users. The salary for this position is $53,040 per year, with certification costs reimbursed by GovCIO.

Qualifications

• Must be a US Citizen.
• High degree of technical proficiency required.
• Excellent problem-solving skills and analytical abilities essential.

Responsibilities

• Provide onsite support for all IT activities.
• Coordinate and perform operation and/or maintenance for networks/servers.
• Install, troubleshoot and maintain a variety of products and equipment.

Skills

Technical proficiency

Problem-solving skills

Education

High School diploma with 0-3 years experience

Tools

SCCM

Apple Macintosh

Microsoft Operating Systems

Job description

GovCIO is hiring an IT Service Technician in St. Thomas, Virgin Islands, to provide onsite support for federal customers. This role requires certifications such as A+, ITIL Foundation, and Security+ among others. Responsibilities include maintaining IT infrastructure, troubleshooting various technical issues, and providing support for telework users. The salary for this position is $53,040 per year, with certification costs reimbursed by GovCIO.