Onsite IT Technician – Federal Support & Network

GovCIO; Houston (TX); On-site; USD 48,000 - 59,000; Full time

Job summary

GovCIO is seeking an IT Service Technician to provide on-site support in Houston, TX. The role requires US citizenship, a high school diploma or equivalent, and strong technical proficiency. Certification within six months (A+, ITIL Foundation, HDI) is expected, with possible reimbursement.

Travel for site coverage may be required, and security clearances may be pursued. Responsibilities include hands-on IT support, network/server maintenance, and coordination with support teams.

Qualifications

• US citizen required.
• High School diploma with 0-3 years or commensurate experience.
• High degree of technical proficiency.
• Excellent problem-solving skills and analytical abilities.

Responsibilities

• Provide on-site IT support for various networks and devices.
• Coordinate maintenance for networks/servers and assist with hardware replacements.
• Assist with remote troubleshooting and support via VPN and Citrix.
• Manage service requests and document end-user issues for trend analysis.
• Participate in asset inventory and disposal preparations as needed.
• Ensure devices are encrypted and compliant with security policies.

Skills

US Citizen

Technical proficiency

Problem solving

Analytical abilities

Education

High School with 0-3 years

Job description

GovCIO is seeking an IT Service Technician to provide on-site support in Houston, TX. The role requires US citizenship, a high school diploma or equivalent, and strong technical proficiency. Certification within six months (A+, ITIL Foundation, HDI) is expected, with possible reimbursement.

Travel for site coverage may be required, and security clearances may be pursued. Responsibilities include hands-on IT support, network/server maintenance, and coordination with support teams.