Onsite IT Support Technician — End-User Specialist

Kyndryl; Iowa (LA); On-site; USD 39,840 - 67,440; Full time

Benefits offered by this job

Discretionary annual bonus

Comprehensive benefits package

Job summary

Kyndryl is seeking a Deskside Support professional to join the team onsite at the client location in Cedar Rapids, IA. You will provide hands-on IT support and troubleshoot hardware/software across a variety of devices, collaborating with internal teams and alliance partners.

The role requires 5+ years of IT support experience, strong communication, and a bachelor’s degree in a related field. US citizenship and residency in the United States are required.

Qualifications

• 5+ years of experience providing IT support.
• Experience working in a customer facing environment.
• Bachelor’s degree in Computer Science, Information Technology, or related technical field.
• Requirement to be a US Citizen and live in the United States.

Responsibilities

• Provide on-site and remote Deskside support for clients.
• Troubleshoot hardware and software issues across devices.
• Collaborate with other teams and alliance partners.

Skills

IT support

Customer facing

Communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related technical field

Job description

Kyndryl is seeking a Deskside Support professional to join the team onsite at the client location in Cedar Rapids, IA. You will provide hands-on IT support and troubleshoot hardware/software across a variety of devices, collaborating with internal teams and alliance partners.

The role requires 5+ years of IT support experience, strong communication, and a bachelor’s degree in a related field. US citizenship and residency in the United States are required.