Deskside & Remote IT Support Specialist

Artech Information System LLC; Decatur (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Deskside Support Representative for a 12-month position in Decatur, AL. The role requires strong deskside support skills, notably in troubleshooting complex issues. Candidates must possess excellent verbal and written communication abilities, and should have a positive demeanor when interacting with clients. Familiarity with remote take-over skills is a plus. This position offers the opportunity to work in a dynamic environment with the potential for extension.

Qualifications

• Must be able to troubleshoot complex issues.
• Good verbal and written skills are essential.
• Ability to interact positively with clients.

Skills

Deskside support skills

Troubleshooting complex issues

Good verbal communication

Good written communication

Client interaction skills

Remote take-over skills

Job description

A leading IT staffing company is seeking a Deskside Support Representative for a 12-month position in Decatur, AL. The role requires strong deskside support skills, notably in troubleshooting complex issues. Candidates must possess excellent verbal and written communication abilities, and should have a positive demeanor when interacting with clients. Familiarity with remote take-over skills is a plus. This position offers the opportunity to work in a dynamic environment with the potential for extension.