Onsite IT Support Technician — Campus & Events

vTech Solution; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

vTech Solution is seeking an entry-level Client Technologies Technician to provide frontline IT support for faculty, staff, and students at the College of Nursing in Columbia, SC. The role is fully onsite and requires strong customer service and communication skills along with solid troubleshooting abilities.

You will troubleshoot hardware, software, and network issues, assist with setup and maintenance of client technologies, and may work during ceremonies or events with occasional evenings or

Qualifications

• Foundational IT knowledge and troubleshooting skills.
• Strong customer service and communication abilities.
• High school diploma or equivalent.
• Must be a current South Carolina resident.
• Successful completion of a 7-year standard background check and credit history check.
• Compliance with E-Verify and employment validation requirements.

Responsibilities

• Provide technical support for hardware, software, and network issues to faculty, staff, and students.
• Troubleshoot and resolve IT problems efficiently and effectively.
• Support IT needs during university ceremonies and events, including potential evening or weekend work.
• Travel between university buildings to deliver onsite support.
• Assist with setup and maintenance of client technologies within the College of Nursing.

Skills

Foundational IT knowledge

Troubleshooting skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

vTech Solution is seeking an entry-level Client Technologies Technician to provide frontline IT support for faculty, staff, and students at the College of Nursing in Columbia, SC. The role is fully onsite and requires strong customer service and communication skills along with solid troubleshooting abilities.

You will troubleshoot hardware, software, and network issues, assist with setup and maintenance of client technologies, and may work during ceremonies or events with occasional evenings or