Onsite IT Support Tech – Brooklyn

GovCIO; New York (NY); On-site; USD 29,000 - 41,000; Full time

Job summary

GovCIO is seeking an IT Service Technician to provide onsite support for a federal customer in Brooklyn, NY. This on-site role requires travel for site coverage and obtaining multiple certifications within six months, with certification costs reimbursed by GovCIO.

Responsibilities include troubleshooting, system maintenance, and coordinating with various teams to ensure service continuity. The position emphasizes security, training, and customer-facing support at the enterprise level.

Qualifications

• High School diploma or commensurate experience required.
• USCitizen required for this role.
• High degree of technical proficiency expected.
• Excellent problem-solving skills and analytical abilities needed.

Responsibilities

• Provide onsite IT support for the organization’s activities.
• Consult with support teams, help desks, customers and technical staff to resolve problems.
• Coordinate and perform operation/maintenance for networks and servers.
• Install, troubleshoot and maintain hardware and software across environments.
• Provide on-call support and remote assistance as needed.

Skills

Problem solving

Analytical thinking

Technical proficiency

US Citizen

Education

High School Diploma

Job description

GovCIO is seeking an IT Service Technician to provide onsite support for a federal customer in Brooklyn, NY. This on-site role requires travel for site coverage and obtaining multiple certifications within six months, with certification costs reimbursed by GovCIO.

Responsibilities include troubleshooting, system maintenance, and coordinating with various teams to ensure service continuity. The position emphasizes security, training, and customer-facing support at the enterprise level.