Onsite IT Support Specialist: Windows, VoIP & AV

Kforce Inc; Washington (District of Columbia); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

401(k)

Job summary

Kforce is seeking an IT Support Specialist for an onsite role in Washington, DC. You will provide hands-on support for PCs, phones, AV gear, and IT peripherals, with emphasis on Windows 10, Office, Outlook, and collaboration tools.

Strong troubleshooting, customer service, and documentation in ServiceNow are essential. You will assist with meetings, events, and power/networking issues, and travel to other sites as needed.

Qualifications

• Bachelor's degree required; IT certifications or equivalent experience preferred.

Responsibilities

• Provide onsite technical support for PCs, phones, AV equipment, and office IT infrastructure.
• Troubleshoot Windows 10, Office, Outlook/Word issues; document incidents in ServiceNow.
• Support Zoom and Teams conferencing environments; assist with meetings and events.
• Collaborate with IT teams on projects and office outages; travel to other locations as needed.

Skills

Windows 10

Office Suite

Cisco VoIP

Zoom

Microsoft Teams

ServiceNow

Printer Support

Mobile Devices

AV Equipment

Networking

Troubleshooting

Communication Skills

Teamwork

Onsite Support

Education

Bachelor's degree

Tools

ServiceNow

Cisco VoIP

Job description

Kforce is seeking an IT Support Specialist for an onsite role in Washington, DC. You will provide hands-on support for PCs, phones, AV gear, and IT peripherals, with emphasis on Windows 10, Office, Outlook, and collaboration tools.

Strong troubleshooting, customer service, and documentation in ServiceNow are essential. You will assist with meetings, events, and power/networking issues, and travel to other sites as needed.