Onsite IT Support Engineer - White-Glove Exec & AV

Experis Technology Group; Bellevue (WA); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Account

Disability Insurance

401(k) Plan with Match

Weekly Pay

Job summary

ManpowerGroup is seeking a Support Engineer for the Washington office to deliver high-touch IT support onsite, spanning desktops, laptops, and workplace technology. You will manage onboarding/offboarding, asset provisioning, and maintain detailed records of issues and resolutions.

The role emphasizes executive-facing support, strong communication, and AV room troubleshooting for meetings and events. This position is onsite in Redmond, WA with competitive benefits through Experis.

Qualifications

• 3-4+ years in IT/Desktop Support with macOS and Windows troubleshooting.
• 3+ years executive-level/white-glove support with strong communication.
• 2-3+ years AV and conference room support incl Teams Rooms, Zoom Rooms.

Responsibilities

• Serve as the sole onsite IT support resource for the Washington office and provide high-touch support.
• Support onboarding/offboarding including provisioning/deprovisioning and asset management.
• Troubleshoot hardware, software, endpoints, and workplace tech in person or remotely.
• Maintain records of requests, steps, resolutions, and installations.
• Provide AV/conference room support and escalate to AV Engineer as needed.

Skills

Desktop Support

Executive Support

AV & Conference Rooms

Tools

Microsoft 365

Okta / Entra ID

Azure AD

Job description

ManpowerGroup is seeking a Support Engineer for the Washington office to deliver high-touch IT support onsite, spanning desktops, laptops, and workplace technology. You will manage onboarding/offboarding, asset provisioning, and maintain detailed records of issues and resolutions.

The role emphasizes executive-facing support, strong communication, and AV room troubleshooting for meetings and events. This position is onsite in Redmond, WA with competitive benefits through Experis.