Onsite IT Support Specialist | Windows & 365 Expert

Labelmaster; Chicago (IL); Vor Ort; USD 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) match

Paid holidays

Zusammenfassung

Labelmaster is seeking an IT Support Specialist to provide day-to-day technical support across the organization in Chicago, IL. You will troubleshoot hardware and software, support Microsoft 365, manage user accounts, deploy equipment, and help maintain a secure technology environment.

Join a growing company focused on Hazmat compliance solutions, with competitive hourly pay and comprehensive benefits. This role offers onsite work in Chicago and opportunities for professional growth within IT.

Qualifikationen

• Minimum of 4 years of experience supporting Windows-based environments.
• Experience with Windows 11 and Windows Server environments.
• Strong knowledge of Microsoft 365 and desktop support.
• Experience with Active Directory, networking concepts, hardware repair, and troubleshooting.
• Excellent customer service, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Aufgaben

• Provide technical support for desktops, laptops, mobile devices, printers, and peripherals.
• Install, configure, maintain, and troubleshoot hardware and software.
• Support employee onboarding, offboarding, password resets, and access management.
• Assist with Microsoft 365 administration, including Outlook, Teams, OneDrive, and SharePoint.
• Respond to help desk requests and document resolutions in the ticketing system.
• Support IT security initiatives, software updates, and endpoint protection.
• Manage IT inventory, equipment deployment, and lifecycle replacement activities.
• Assist with system upgrades, technology improvements, and special IT projects.

Kenntnisse

Windows support

Microsoft 365

Customer service

Communication

Multitasking

Problem-solving

Tools

Active Directory

Networking basics

SQL Server

Exchange

WSUS

Mimecast

Datto

Jobbeschreibung

Labelmaster is seeking an IT Support Specialist to provide day-to-day technical support across the organization in Chicago, IL. You will troubleshoot hardware and software, support Microsoft 365, manage user accounts, deploy equipment, and help maintain a secure technology environment.

Join a growing company focused on Hazmat compliance solutions, with competitive hourly pay and comprehensive benefits. This role offers onsite work in Chicago and opportunities for professional growth within IT.