A leading technology company is seeking a Technical Support Specialist to provide onsite IT support in Houston, Texas. The role involves maintaining desktop environments, troubleshooting laptop and desktop systems, and providing help desk support to users. Candidates should have at least 2 years of experience in a Windows/ChromeOS environment and possess strong communication and technical troubleshooting skills. This position is fulltime and requires the ability to lift equipment up to 50 lbs.
Qualifications
2+ years experience in a Windows/ChromeOS environment.
Ability to lift equipment weighing up to 50 lbs.
Must participate in a 24x7 on call rotation.
Responsibilities
Maintain and support the Desktop environment.
Troubleshoot desktop and laptop systems.
Provide 'help desk' support for user problems.
Skills
Technical troubleshooting
Communication skills
Network knowledge
MS Office proficiency
User support
Education
Certificate/diploma from college or technical school
2+ years experience in IT
Tools
MS Office
AD Users and Computers
Microsoft Anti-Virus software
Disk-imaging products
Job description
A leading technology company is seeking a Technical Support Specialist to provide onsite IT support in Houston, Texas. The role involves maintaining desktop environments, troubleshooting laptop and desktop systems, and providing help desk support to users. Candidates should have at least 2 years of experience in a Windows/ChromeOS environment and possess strong communication and technical troubleshooting skills. This position is fulltime and requires the ability to lift equipment up to 50 lbs.