Onsite IT Support Specialist - Infrastructure (3rd Shift)

Monmouth University; Waterloo (IA); On-site; USD 37,000 - 39,000; Full time

Job summary

Monmouth University is seeking a Computer Support Associate I – Infrastructure for on-site support in Waterloo, IA. The role is 3rd shift (10:30 pm–7:00 am) with weekend on-call rotation and OT potential. Visa sponsorship is not available.

Candidate will work onsite across Waterloo area facilities and may drive a Company-owned Gator inside the factory as part of duties. Responsibilities include imaging computers, asset management, following KB articles, and maintaining records.

Qualifications

• Knowledge of computing and networking concepts.
• Ability to use standard desktop load applications such as Microsoft Office.
• Knowledge of computer security policies and general computer security concepts.
• 1 year or more IT experience preferred, but recent graduates considered.

Responsibilities

• Imaging computers and performing routine desktop support tasks.
• Documenting information and updating records per KB guidelines.
• Maintain equipment and inventory; communicate issues using standard processes.

Skills

Computing concepts

Networking concepts

MS Office

Education

Information Technology degree or equivalent

High School diploma or equivalent

Job description

Monmouth University is seeking a Computer Support Associate I – Infrastructure for on-site support in Waterloo, IA. The role is 3rd shift (10:30 pm–7:00 am) with weekend on-call rotation and OT potential. Visa sponsorship is not available.

Candidate will work onsite across Waterloo area facilities and may drive a Company-owned Gator inside the factory as part of duties. Responsibilities include imaging computers, asset management, following KB articles, and maintaining records.