Onsite IT Support Associate – Des Moines

Ruan; Des Moines (IA); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Disability

Life

401k

Paid Time off

Résumé du poste

Ruan is seeking a full-time onsite IT Support Specialist in Des Moines, IA to troubleshoot and resolve basic IT issues, manage records, and participate in on-call rotations outside core hours. You will work with hardware, software, networking, databases, and web applications while upholding our values of integrity, safety, and customer service.

Education is HS diploma or equivalent; IT certifications are a plus.

Qualifications

• HS diploma or equivalent.
• Customer service experience or relevant IT certifications.

Responsabilités

• Troubleshoot, resolve, and escalate IT issues.
• Create and maintain accurate records and technical documentation.
• Cross-train with team members on technical tasks.
• Perform other specialized tasks per career development plans.

Connaissances

Customer service

IT certifications

Basic IT knowledge

Formation

High School Diploma/GED

Description du poste

Ruan is seeking a full-time onsite IT Support Specialist in Des Moines, IA to troubleshoot and resolve basic IT issues, manage records, and participate in on-call rotations outside core hours. You will work with hardware, software, networking, databases, and web applications while upholding our values of integrity, safety, and customer service.

Education is HS diploma or equivalent; IT certifications are a plus.