Onsite IT Support Specialist — Growth & Hands-On Tech

TEKsystems; Olathe (KS); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid time off (PTO)

Job summary

TEKsystems is seeking an onsite Helpdesk/Tech Support specialist in Olathe, KS for a contract-to-hire role. Expect 90% ticketing (pw resets, permissions, printers, networks) and 10% project work. Strong customer service and leadership communication are essential. Training and growth opportunities are emphasized.

Responsibilities include hardware/software support, troubleshooting, and serving as a jack-of-all-trades for onsite IT needs. This role is fully onsite in Olathe.

Qualifications

• Experience in desktop support and service desk roles.
• Ability to communicate with leadership and colleagues effectively.
• Willingness to learn and grow through training and on-the-job projects.

Responsibilities

• Handle Level 1–2 helpdesk tickets, prioritizing pw resets, permissions, printers, and network devices.
• Provide hardware/software support and troubleshooting.
• Work onsite at Olathe, KS with a mix of ticketing and project work (about 90% tickets, 10% projects).
• Promote from within and participate in ongoing training.

Skills

Desktop

Support

Troubleshooting

Hardware

Customer service

Help desk support

Office 365

Service desk

Networking

Active directory

PC support

Tools

ServiceNow

Job description

TEKsystems is seeking an onsite Helpdesk/Tech Support specialist in Olathe, KS for a contract-to-hire role. Expect 90% ticketing (pw resets, permissions, printers, networks) and 10% project work. Strong customer service and leadership communication are essential. Training and growth opportunities are emphasized.

Responsibilities include hardware/software support, troubleshooting, and serving as a jack-of-all-trades for onsite IT needs. This role is fully onsite in Olathe.