Site Support Specialist (Olathe)

TEKsystems; Olathe (KS); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid time off (PTO)

Job summary

TEKsystems is seeking an onsite Helpdesk/Tech Support specialist in Olathe, KS for a contract-to-hire role. Expect 90% ticketing (pw resets, permissions, printers, networks) and 10% project work. Strong customer service and leadership communication are essential. Training and growth opportunities are emphasized.

Responsibilities include hardware/software support, troubleshooting, and serving as a jack-of-all-trades for onsite IT needs. This role is fully onsite in Olathe.

Qualifications

• Experience in desktop support and service desk roles.
• Ability to communicate with leadership and colleagues effectively.
• Willingness to learn and grow through training and on-the-job projects.

Responsibilities

• Handle Level 1–2 helpdesk tickets, prioritizing pw resets, permissions, printers, and network devices.
• Provide hardware/software support and troubleshooting.
• Work onsite at Olathe, KS with a mix of ticketing and project work (about 90% tickets, 10% projects).
• Promote from within and participate in ongoing training.

Skills

Desktop

Support

Troubleshooting

Hardware

Customer service

Help desk support

Office 365

Service desk

Networking

Active directory

PC support

Tools

ServiceNow

Job description

Description

This is a combination of level 1 and level 2 Helpdesk/Tech Support. Top tickets will be pw reset, permission, printers/network devices, and hardware/software service and most of all, strong customer support skills. Daily breakdown will be 90% tickets and 10% project work. Faith is big on promoting from within and will get the candidate on a project for future growth and knowledge to move within the IT team.

Skills

Desktop, Support, Troubleshooting, Hardware, Customer service, Help desk support, Office 365, Service desk, Networking customer service, Servicenow, Active directory, Help desk, Technical support, Pc support

Top Skills Details

Desktop,Support,Troubleshooting,Hardware,Customer service,Help desk support,Office 365

Additional Skills & Qualifications

• Must be able to communicate with leadership. Looking for someone with a good personality who is confident with their work. - Looking for someone willing to learn and improve throughout this role. - Participate in training sessions and stay updated on new technologies and procedures. - "Jack of all trades" as they'll be working as onsite support.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Olathe, KS.

Pay and Benefits

The pay range for this position is $25.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Olathe, KS.

Application Deadline

This position is anticipated to close on Oct 21, 2026.

Workplace Type

This is a fully onsite position in Olathe,KS.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.