On-Site IT Support Engineer (Contract) – Kansas

TECEZE; Kansas City (KS); On-site; USD 34,440 - 48,216; Part time

Job summary

A leading global tech organization is seeking a dedicated On-Site IT Support Engineer for a 2-3 week contract in Kansas City. The role involves providing hands-on support for local IT infrastructure, ensuring operational continuity, and addressing end-user technical issues efficiently. Ideal candidates will possess strong knowledge of operating systems and networking, with the ability to communicate effectively and maintain thorough documentation. This is an exciting opportunity to work on a high-profile data center project.

Qualifications

• Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
• Familiarity with ITSM ticketing systems and incident management processes.
• Ability to conduct preventive maintenance and security checks.
• Strong communication skills and ability to interact with end-users at all levels.
• Detail-oriented with strong documentation and reporting skills.

Responsibilities

• Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
• Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
• Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
• Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
• Monitor and coordinate critical service requests with remote teams and vendors as needed.

Skills

Windows/Mac operating systems

Networking basics

Hardware and peripherals

ITSM ticketing systems

Preventive maintenance

Strong communication skills

Detail-oriented

Education

Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA)

Job description

A leading global tech organization is seeking a dedicated On-Site IT Support Engineer for a 2-3 week contract in Kansas City. The role involves providing hands-on support for local IT infrastructure, ensuring operational continuity, and addressing end-user technical issues efficiently. Ideal candidates will possess strong knowledge of operating systems and networking, with the ability to communicate effectively and maintain thorough documentation. This is an exciting opportunity to work on a high-profile data center project.