Onsite IT Support Specialist – Desktop & End-User Expert

Indotronix UK; New Albany (OH); On-site; USD 30,000 - 39,000; Full time

Job summary

Innova Software Services Inc. is seeking an IT Support Specialist to provide onsite support for end-user devices in New Albany, OH. The role focuses on Windows desktops, hardware and software issue resolution, and network troubleshooting in a fast-paced environment.

The candidate should demonstrate strong customer service skills and experience supporting IT operations on-site. This is a 6-month contract with onsite work only.

Qualifications

• Experience providing onsite IT support for Windows desktops and laptops.
• Strong customer service and communication skills.
• Ability to troubleshoot hardware and software issues on end-user devices.
• Experience with basic network troubleshooting and connectivity issues.

Responsibilities

• Provide onsite technical assistance and troubleshoot end-user technology issues.
• Support day-to-day IT operations and hardware maintenance.
• Collaborate with end users to resolve technical problems efficiently.

Skills

Networking

Operations

Problem-Solving

Customer Service

Maintenance

IT Service Management

Network Troubleshooting

Network Connectivity

Technical Support

Help Desk

User Access

Multi-Factor Authentication

Authentication

Provisioning

Software Configuration

Hardware Troubleshooting

LAN

IT Support

Retail Sales

Comptia

Job description

Innova Software Services Inc. is seeking an IT Support Specialist to provide onsite support for end-user devices in New Albany, OH. The role focuses on Windows desktops, hardware and software issue resolution, and network troubleshooting in a fast-paced environment.

The candidate should demonstrate strong customer service skills and experience supporting IT operations on-site. This is a 6-month contract with onsite work only.