On-Site IT Troubleshooter & Desktop Support (Contract)

Axiom Technologies; Columbus (OH); Hybrid; USD 28,000 - 55,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Columbus, OH. This contract-based, on-demand role involves handling Windows desktops, laptops, peripherals, and network connectivity.

Immediate start; the position is Independent Contractor / Part-Time with no guaranteed hours, and tasks are dispatched by the Service Delivery Team. Local travel may be required to client sites.

Qualifications

• Experience providing on-site IT support for Windows desktops and laptops.
• Strong hardware troubleshooting and device installation skills.
• Fundamental networking knowledge (LAN, switches, routers).
• Excellent communication and client-focused service.
• Ability to work independently in field locations and dispatch environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.

Skills

Windows desktop support

Hardware troubleshooting

Networking basics

Customer service

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Columbus, OH. This contract-based, on-demand role involves handling Windows desktops, laptops, peripherals, and network connectivity.

Immediate start; the position is Independent Contractor / Part-Time with no guaranteed hours, and tasks are dispatched by the Service Delivery Team. Local travel may be required to client sites.