Onsite IT Support Pro — Fast, Hands‑On Tech

Integra Beauty; Town of Florida, Northern (NY, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k plan

Additional Insurances

Vacation + Sick Time Pay

Job summary

Integra Beauty, headquartered in Dania Beach with offices in California and Ohio, seeks an Onsite IT Support Admin to be the go‑to tech contact for daily operations. You will tackle tickets, provision gear, and keep the workspace running smoothly, working alongside senior engineers on enterprise networking and modern IT infrastructure.

We value high energy, a hunger to learn, and the ability to handle quick, hands‑on tasks such as racking equipment and cabling.

Qualifications

• Minimum 2+ years in a help desk, desktop support, or onsite IT admin role.
• Familiar with Windows/macOS, basic networking (TCP/IP, DNS, Wi‑Fi), and AD or M365 admin.
• Ability to follow directions and learn from senior engineers.

Responsibilities

• Provide frontline end-user support for onsite and remote employees.
• Troubleshoot hardware and software issues and document tickets.
• Assist with security incident documentation and data gathering.
• Monitor networks, servers, NAS, and cloud environments; escalate as needed.
• Assist with onboarding/offboarding, device provisioning, and access management.
• Track inventory and support procurement tasks.
• Collaborate on AI and data initiatives and internal tooling.

Skills

Help desk experience

Strong communication

Onsite issue resolution

Education

2+ years in IT support

Tools

Active Directory

Microsoft 365 Admin

Windows OS

Mac OS

Basic networking

Job description

Integra Beauty, headquartered in Dania Beach with offices in California and Ohio, seeks an Onsite IT Support Admin to be the go‑to tech contact for daily operations. You will tackle tickets, provision gear, and keep the workspace running smoothly, working alongside senior engineers on enterprise networking and modern IT infrastructure.

We value high energy, a hunger to learn, and the ability to handle quick, hands‑on tasks such as racking equipment and cabling.