IT Support Admin (On-Site)

Integrabeauty; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k plan

Additional Opt‑In Insurances

Vacation + Sick Time Pay

Job summary

Integra Beauty is seeking an Onsite IT Support Admin to be the go-to technical contact for daily operations at our U.S. offices. You’ll untangle IT issues, provision gear, and keep the workspace running smoothly.

Working alongside senior engineers, you’ll tackle tickets while gaining exposure to enterprise networking, security, and modern IT infrastructure. A high-energy, eager learner will thrive here.

Qualifications

• 2+ years in a help desk, desktop support, or onsite IT admin role.
• Familiarity with Windows/Mac OS, basic networking (TCP/IP, DNS, Wi-Fi), and Active Directory or Microsoft 365 administration.
• High energy, urgency, and willingness to perform physical tasks like racking equipment and cabling.
• Active listener with openness to feedback and ability to learn quickly from seniors.
• Strong interpersonal skills with a user-first mindset and ability to explain tech clearly.

Responsibilities

• Triage and resolve daily IT issues for onsite and remote staff.
• Provision equipment and assist with onboarding/offboarding processes.
• Assist with security incident documentation and data gathering.
• Monitor health of networks, servers, NAS, and cloud environments; escalate as needed.
• Support employee onboarding/offboarding and access management.
• Track hardware/software inventory and assist with vendor coordination.
• Collaborate on AI and data-related initiatives and internal tooling support.
• Document work in the ticketing system and standardize processes.
• Provide a positive customer/employee experience.

Skills

Windows/macOS

Networking basics

AD/Microsoft 365

Customer service

Onsite IT support

Hardware setup & cabling

Tools

Ticketing system

Job description

Who We Are:

Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Dania Beach and our offices in California and Ohio, we’re constantly raising the bar and evolving to create a more diverse and cultivating work environment.

We develop our digital platforms and promote industry-leading products across online, mobile, social, and retail markets. Integra Beauty has created L’ange and OFIR two leading consumer goods brands that are paving the way for unlimited brand incubation. Our team is at the forefront of emerging trends and we are looking for like-minded individuals to continue growing our company.

About The Role:

We are seeking a driven, hands‑on Onsite IT Support Admin to be the go‑to technical point of contact for our daily operations. In this role, you’ll be on the front lines untangling daily tech issues, provisioning gear for team members, and keeping our workspace running smoothly.

We want someone with solid foundational skills, high energy, and a relentless hunger to learn. If you are quick on your feet, love solving problems, and soak up feedback like a sponge, this is your launchpad. Working directly alongside senior engineers, you'll tackle day‑to‑day tickets while getting direct exposure to enterprise networking, security, and modern IT infrastructure.

• Assist with monitoring and maintaining organizational security tools and protocols, including firewalls, endpoint protection systems, and vulnerability scanning tools.
• Provide frontline end‑user support by helping troubleshoot hardware and software issues for onsite and remote employees.
• Support the IT team during security incidents by helping document events, gather data, and execute response procedures.
• Help monitor the health of system networks, servers, NAS, and cloud environments, escalating issues as needed.
• Assist with employee onboarding and offboarding processes, including device provisioning, account setup, and access management following Zero Trust architecture.
• Help track hardware/software inventory and assist with vendor coordination and procurement tasks.
• Collaborate on AI and data‑related initiatives, including workflow improvements, reporting, and internal tooling support.
• Troubleshooting and problem solving of systems
• Documentation of work in ticketing system and documenting standard work processes
• Providing a good customer/employee experience
• Other duties as assigned by organizational leadership.

Preferred Qualifications

• CompTIA A+, Network+, or Microsoft Fundamentals (AZ-900/MS-900) are a plus, but passion and adaptability matter more.

Required Qualifications

• 2+ year of experience in a help desk, desktop support, or onsite IT admin role.
• Familiarity with Windows/Mac OS, basic networking principles (TCP/IP, DNS, Wi‑Fi), and Active Directory or Microsoft 365 administration.
• High energy, a strong sense of urgency, and a willingness to roll up your sleeves for physical tasks like racking equipment or managing cabling.
• An active listener who takes feedback constructively, learns quickly from senior team members, and isn't afraid to ask questions when stuck.
• Strong interpersonal skills with a user‑first mindset and the ability to explain simple tech solutions to non‑technical staff clearly.

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k plan
• Additional Opt‑In Insurances
• Vacation + Sick Time Pay

Key Attributes

• Action Oriented
• Situational Adaptability
• Drives Results

Role‑Specific Competencies to Emphasize

• Onsite IT employee support
• IT Research and innovation support
• IT Project coordination
• Time management