Onsite IT Desktop Support Pro — Windows & Networking

Insight Enterprises, Inc.; California (MO); On-site; USD 33,000 - 54,000; Full time

Job summary

Insight Enterprises, Inc. seeks a Services Technician to provide onsite and remote support for hardware, software, networking, and structured cabling environments. The role covers installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Based in Salinas, CA, this full-time position offers a Monday–Friday schedule, with hourly pay up to $39.00 and full benefits.

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows systems, hardware troubleshooting, and network infrastructure.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Skills

IT support

Windows OS

Active Directory

DNS/DHCP

Customer service

Job description

Insight Enterprises, Inc. seeks a Services Technician to provide onsite and remote support for hardware, software, networking, and structured cabling environments. The role covers installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Based in Salinas, CA, this full-time position offers a Monday–Friday schedule, with hourly pay up to $39.00 and full benefits.