Onsite IT Support Pro: Client-Facing Tech Hero
Kyndryl
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Benefits offered by this job
Job summary
Kyndryl is seeking a Deskside Support professional to provide hands-on IT support for on‑site and remote end users, testing and troubleshooting software upgrades, system images, and hardware deployments. You’ll be the go‑to expert for resolving hardware and software issues across diverse devices and environments.
Based in El Segundo/LA, CA, you will collaborate with internal teams and alliance partners, meet XLA/SLA targets, and contribute ideas to modernization and cost savings while delivering
Qualifications
- 2+ years of IT support experience.
- Experience in a customer-facing environment.
- Strong communication skills including email, phone and in-person
Skills
Education
Job description
Kyndryl is seeking a Deskside Support professional to provide hands-on IT support for on‑site and remote end users, testing and troubleshooting software upgrades, system images, and hardware deployments. You’ll be the go‑to expert for resolving hardware and software issues across diverse devices and environments.
Based in El Segundo/LA, CA, you will collaborate with internal teams and alliance partners, meet XLA/SLA targets, and contribute ideas to modernization and cost savings while delivering
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