Onsite IT Support Engineer – End Point & AD

Kentro

Reno (NV)

Presencial

USD 39 000 - 44 000

Tempo integral

Há 8 dias

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Healthcare benefits

401k with match

Education reimbursement

Resumo da oferta

Kentro is hiring an experienced Customer Service Engineer to support VA-ESOM End Point and Operations Monitoring nationwide. The role requires diagnosing issues, leading customers through fixes, and performing routine system administration tasks.

The position is onsite at the Ioannis A. Lougaris VA Medical Center in Reno, NV with a 7am–3:30pm shift. Candidates should have a Bachelor's in a technical field or 2+ years of IT support experience.

Qualificações

Bachelor's degree in computer science, electronics, or related field, or 8 years of equivalent experience.
2+ years of IT Technical Support, Help Desk or System Administration.
Candidates must meet the physical requirements listed in the job description.

Responsabilidades

Support installation, maintenance, testing and troubleshooting of computer systems.
Deliver remote and desk-side technical support and respond to IT tickets.
Maintain user accounts, interfaces with software apps, and compile reports.
Maintain Active Directory and system accounts; assist with network services.
Monitor VA ServiceNow tickets and propose corrective actions for approval.