Onsite IT Support & Desktop Specialist

Ctsinet; Midland (TX); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

401k Matching

Paid Certifications

Family-first mentality

Job summary

Ctsinet is looking for an IT Help Desk Technician in Midland, Texas to provide comprehensive support solutions to clients. This position entails responding to support calls, maintaining client records, and delivering systems support.

The ideal candidate will have a background in IT support, strong customer service skills, and a multifaceted approach to resolving technical issues. Competitive compensation starts at $20.00/hr, with a rich benefits package including health care and training opportunities.

Qualifications

• 2-4 years of IT triage/help desk experience.
• Strong verbal and written communication skills.
• Ability to adapt to changing environments.

Responsibilities

• Respond to support calls and assist clients both remotely and onsite.
• Track and ensure timely response to on-site support calls.
• Provide internal systems support and implement client systems.

Skills

Customer Service Skills

Active Directory

Networking

Technical Support

Education

High School Diploma

Technical/College Degree in Applied Science or Computer Technology

Tools

Connectwise

Job description

Ctsinet is looking for an IT Help Desk Technician in Midland, Texas to provide comprehensive support solutions to clients. This position entails responding to support calls, maintaining client records, and delivering systems support.

The ideal candidate will have a background in IT support, strong customer service skills, and a multifaceted approach to resolving technical issues. Competitive compensation starts at $20.00/hr, with a rich benefits package including health care and training opportunities.