Onsite IT Support Technician - Desktop & Field

New Charter Technologies, LLC; Midland (TX); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

401k Matching

Performance Based Incentive Program

Job summary

New Charter Technologies, LLC in Midland, Texas, is seeking an IT Help Desk Technician to provide software and hardware support. This role entails assisting clients both remotely and onsite while maintaining positive client relations.

The successful candidate will require 2-4 years of experience, and a high school diploma is mandatory. The position offers a starting hourly rate of $20.00, with a rich benefits package including health care and performance incentives.

Qualifications

• 2-4 years of IT help desk experience.
• Experience in a technical support role.
• Possession of relevant IT certifications (e.g., MS900, AZ900, CompTIA A+).

Responsibilities

• Provide comprehensive software and hardware support.
• Respond to support calls and assist clients.
• Collaborate with other departments as needed.

Skills

Active Directory

Networking and security hardware

Customer service

Technical support

Problem-solving

Education

High School Diploma

Technical/College Degree (2 year)

Technology/Computer related degree (4 year)

Tools

Connectwise

Job description

New Charter Technologies, LLC in Midland, Texas, is seeking an IT Help Desk Technician to provide software and hardware support. This role entails assisting clients both remotely and onsite while maintaining positive client relations.

The successful candidate will require 2-4 years of experience, and a high school diploma is mandatory. The position offers a starting hourly rate of $20.00, with a rich benefits package including health care and performance incentives.