Onsite IT Support Analyst - Enterprise Apps (Tallahassee)

SANROSE Information Services Inc

Tallahassee (FL)

On-site

USD 45,000 - 65,000

Full time

8 hours ago

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Job summary

SANROSE Information Services Inc. seeks an IT support professional for a 100% onsite role based in Tallahassee, FL.

The position requires relocating willingness and is ideal for candidates with enterprise software and IT service desk experience. Candidates should have a bachelor’s degree or four years of equivalent work experience, and be proficient with ticketing systems like ServiceNow, Azure DevOps, Jira or Remedy.

Qualifications

Experience supporting enterprise software applications.
Experience in Help Desk/Service Desk/IT Support environment.
Experience using ticket management systems such as ServiceNow, Azure DevOps, Jira, Remedy, or similar platforms.
Strong analytical and troubleshooting skills.
Excellent verbal and written communication skills.
Demonstrated ability to work effectively with both technical and non-technical users.
Ability to prioritize multiple competing requests in a fast-paced production environment.
Experience documenting business and technical issues in a clear, concise manner.