Onsite Software Engineer - Diagnostics Support & Travel

Austin Community College; Tallahassee (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A higher education institution seeks an Onsite Software Engineer in Tallahassee, Florida. This role involves providing technical assistance, conducting software and complaint investigations, and documenting support cases. Candidates should have a relevant Bachelor's or Associate's degree along with experience in customer support and SQL. The position emphasizes communication skills and requires around 50% travel to Columbia, SC and Ohio for training. Join our team to impact healthcare outcomes positively.

Qualifications

• Bachelor's degree with 2 years of configuring software including SQL experience.
• Technical associate degree with 4 years of configuring software including SQL experience.

Responsibilities

• Support software applications per Quality Management System.
• Document technical issues and support cases accurately.
• Conduct training sessions for team members and customers.

Skills

Technical communication

SQL proficiency

Problem-solving

Customer support

Education

Bachelor's degree or equivalent experience

Technical associate degree

Job description

A higher education institution seeks an Onsite Software Engineer in Tallahassee, Florida. This role involves providing technical assistance, conducting software and complaint investigations, and documenting support cases. Candidates should have a relevant Bachelor's or Associate's degree along with experience in customer support and SQL. The position emphasizes communication skills and requires around 50% travel to Columbia, SC and Ohio for training. Join our team to impact healthcare outcomes positively.