Onsite IT Specialist: Windows/Linux/Mac Support & Systems

TekWissen LLC; Oklahoma City (OK); On-site; USD 60,000 - 85,000; Full time

Job summary

TekWissen Group seeks an IT Specialist for an onsite, 12-month assignment in Oklahoma City, OK. You will provide hands-on technical support for engineering systems, troubleshoot diverse issues, and manage OS deployments across Windows, MacOS, and Linux environments.

Strong analytical, communication, and customer service skills are essential. You will document procedures, assist cross-functional teams, and contribute to continuous improvement while maintaining compliance and safety practices.

Qualifications

• Associate degree or equivalent education/experience.
• 2+ years hands-on IT/engineering technical experience.
• Experience supporting Windows, MacOS, and Linux.
• Strong analytical and diagnostic abilities.
• Ability to document procedures and troubleshooting guides.
• Certifications preferred (e.g., Network/Security/AWS).

Responsibilities

• Provide hands-on technical support for engineering systems and equipment.
• Troubleshoot and resolve hardware, software, OS, connectivity, and storage issues.
• Install/configure/maintain Windows, Mac OS, and Linux systems.
• Perform imaging, deployments, upgrades, and patch management.
• Troubleshoot RAID and storage configurations.
• Document issues, steps, solutions, and best practices.
• Collaborate with cross-functional teams to resolve challenges.
• Follow processes and maintain quality and accuracy.
• Provide technical assistance and customer service to internal stakeholders.
• Maintain inventory and handling of equipment.
• Support labs, testing environments, and operations.
• Participate in continuous improvement initiatives.
• Develop troubleshooting guides and documentation.
• Adhere to safety, security, and compliance requirements.

Skills

Troubleshooting

Windows

Mac OS

Linux

Networking basics

Documentation skills

Customer service

Team collaboration

Independent work

Attention to detail

Education

Associate degree in Engineering/IT/CS or related field

Equivalent education/experience

Job description

TekWissen Group seeks an IT Specialist for an onsite, 12-month assignment in Oklahoma City, OK. You will provide hands-on technical support for engineering systems, troubleshoot diverse issues, and manage OS deployments across Windows, MacOS, and Linux environments.

Strong analytical, communication, and customer service skills are essential. You will document procedures, assist cross-functional teams, and contribute to continuous improvement while maintaining compliance and safety practices.