Onsite IT Specialist - Desktop & Security Support

Remote Jobs; New York (NY); On-site; USD 42,000 - 68,000; Full time

Job summary

MVP Consulting Plus is seeking a Junior IT Specialist for a 30-month contract in New York City offices. You will provide technical support for hardware and software, delivering high-quality end-user service to meet agency business needs.

Responsibilities include handling Level 2 tickets, onboarding/offboarding staff, PowerShell automation, MDM administration, and ensuring security/compliance per cyber security standards.

Qualifications

• 3 years of desktop support experience.
• Experience deploying Windows 7/10 images with MDT.
• Experience with AD group policy standards, VPN, 2FA, and network printing.
• Proficient in PowerShell scripting for automation.
• Strong analytical and problem-solving abilities for hardware/software issues.

Responsibilities

• Handle level 2 tickets and onboarding/offboarding staff.
• Use PowerShell scripting to automate tasks and improve productivity.
• Administer corporate mobile device management (MDM) solution.
• Maintain platform security and compliance with the agency cyber security program.
• Test Group Policies and endpoint OS updates and deployments.
• Collaborate with IT teams to coordinate work efforts and meet SLAs.

Skills

Desktop Support

Active Directory

PowerShell scripting

VPN & 2FA concepts

Network concepts (DHCP/VLANs/ACLs)

Problem solving

Education

MS Windows certifications

Tools

MDM solutions

Group Policy (GPO)

MDT (Microsoft Deployment Toolkit)

Endpoint security tools (antivirus, PKI, HDD encryption)

Job description

MVP Consulting Plus is seeking a Junior IT Specialist for a 30-month contract in New York City offices. You will provide technical support for hardware and software, delivering high-quality end-user service to meet agency business needs.

Responsibilities include handling Level 2 tickets, onboarding/offboarding staff, PowerShell automation, MDM administration, and ensuring security/compliance per cyber security standards.