Onsite IT Specialist: AI-Driven Support & Security

McCarthy Auto Group; Lee's Summit (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts

Referral Bonuses

Paid Training

Community and Charity Involvement

Cookouts and parties

Job summary

McCarthy Auto Group seeks a skilled IT Specialist to support, maintain, and expand our IT systems. The role requires 2-5 years of experience in IT support, with a focus on troubleshooting and system management.

Responsibilities include providing technical support, managing user accounts, and ensuring compliance with IT security policies. This position is located onsite in Lee's Summit, MO, and offers various employment perks including medical insurance, paid vacation, and employee discounts.

Qualifications

• 2-5 years of professional IT support or systems administration experience.
• Strong knowledge of Microsoft 365, networking fundamentals, and hardware troubleshooting.
• Ability to troubleshoot problems independently and under pressure.

Responsibilities

• Provide technical support (Level 1 & 2) to end users for hardware and software issues.
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage user accounts and access controls.
• Perform system updates, backups, and security checks.
• Troubleshoot and resolve network issues.
• Assist in IT projects and system upgrades.
• Maintain documentation for systems and procedures.
• Ensure compliance with IT security policies.

Skills

Technical support

Troubleshooting

Networking fundamentals

Hardware troubleshooting

System maintenance

AI integration

Education

Bachelor’s degree in Information Technology

Tools

Microsoft 365

Office 365

Job description

McCarthy Auto Group seeks a skilled IT Specialist to support, maintain, and expand our IT systems. The role requires 2-5 years of experience in IT support, with a focus on troubleshooting and system management.

Responsibilities include providing technical support, managing user accounts, and ensuring compliance with IT security policies. This position is located onsite in Lee's Summit, MO, and offers various employment perks including medical insurance, paid vacation, and employee discounts.