Onsite IT Solutions Specialist — Windows, macOS & Mobile
LE0010 Stanford Health Care
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Job summary
Stanford Health Care is seeking a Technical Solutions Specialist to provide on-site IT support for Windows, macOS, and mobile devices across the San Francisco Bay Area. You will install, configure, and maintain desktops, laptops, tablets, and MDM solutions, while ensuring security and reliability.
You will collaborate with service desks and desktop engineering teams to resolve incidents and deploy new devices.
Qualifications
- Proficiency with Windows and macOS operating systems.
- Strong troubleshooting and problem-solving abilities.
- Experience with desktop hardware, peripherals, and mobile devices.
- Knowledge of desktop/mobile security best practices.
Responsibilities
- Provide end-user device support during field visits or dispatches.
- Support Windows, macOS desktops and mobile devices, including hardware/software troubleshooting.
- Install, configure, and maintain desktop OS, applications and MDM solutions.
- Respond to and resolve help desk tickets promptly.
- Perform routine maintenance and updates on devices and networks.
- Maintain device security with antivirus, encryption, and best practices.
- Collaborate with IT teams to resolve complex issues.
Skills
Education
Tools
Job description
Stanford Health Care is seeking a Technical Solutions Specialist to provide on-site IT support for Windows, macOS, and mobile devices across the San Francisco Bay Area. You will install, configure, and maintain desktops, laptops, tablets, and MDM solutions, while ensuring security and reliability.
You will collaborate with service desks and desktop engineering teams to resolve incidents and deploy new devices.
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