Onsite IT Operations Associate: Hardware & Support

Professional Financial Services; Garner (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Professional Financial Services seeks an Associate Computer Operator – Junior IT Operations Support for our fully onsite Raleigh, NC office. You will monitor hardware, support IT operations, and help manage inventory in a structured, customer‑focused environment.

This role offers hands‑on experience with system support, asset tracking, and daily operational records, along with security‑related user setup tasks and equipment replacements.

Qualifications

• 1–2 years in IT support, computer operations, or related roles.
• Familiar with inventory tracking and asset management.
• Experience with Windows environments and basic troubleshooting.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Assign systems and maintain accurate hardware and equipment records.
• Provide basic troubleshooting and escalation support for hardware and system-related issues.
• Maintain recording logs, documentation, and operational records.
• Support security access processes and user setup activities.
• Perform equipment maintenance and coordinate replacements as needed.
• Work in a structured, customer-oriented, and detail-driven environment.

Skills

Windows OS

Hardware basics

Asset tracking

Troubleshooting basics

Job description

Professional Financial Services seeks an Associate Computer Operator – Junior IT Operations Support for our fully onsite Raleigh, NC office. You will monitor hardware, support IT operations, and help manage inventory in a structured, customer‑focused environment.

This role offers hands‑on experience with system support, asset tracking, and daily operational records, along with security‑related user setup tasks and equipment replacements.