Associate Computer Operator

Dormont Manufacturing Co; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Dormont Manufacturing Co is seeking an Associate Computer Operator in Raleigh, North Carolina. This role involves supporting IT operations, managing computer hardware, and assisting with inventory processes in a fully onsite environment.

The ideal candidate will have 1-2 years of experience in IT support, with strong attention to detail and a customer service mindset. Responsibilities include monitoring systems, providing troubleshooting support, and maintaining accurate records.

Qualifications

• 1-2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.
• Retail or customer service-oriented experience is preferred.
• Experience with shipping and receiving processes is a plus.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Provide basic troubleshooting and escalation support for hardware and system-related issues.

Skills

General knowledge of Windows operating systems

Basic understanding of computer hardware and peripheral equipment

Familiarity with inventory systems and asset tracking

Basic troubleshooting and technical support skills

Job description

Role: Associate Computer Operator – Junior IT Operations Support

Location: Fully onsite in Raleigh, North Carolina (Wake County).

Schedule: Monday through Friday, 8:00 AM – 5:00 PM.

Key Responsibilities & Environment:

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Assign systems and maintain accurate hardware and equipment records.
• Provide basic troubleshooting and escalation support for hardware and system-related issues.
• Maintain recording logs, documentation, and operational records.
• Support security access processes and user setup activities.
• Perform equipment maintenance and coordinate replacements as needed.
• Work in a structured, customer-oriented, and detail-driven environment.
• Operate independently while managing daily operational responsibilities.

Candidate Requirements:

Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.

Technical Skills:

• General knowledge of Windows operating systems
• Basic understanding of computer hardware and peripheral equipment
• Familiarity with inventory systems and asset tracking
• Basic troubleshooting and technical support skills

Preferred Background:

• Retail or customer service-oriented experience
• Housing industry experience is a plus
• Experience handling shipping and receiving processes

Core Competencies:

• Strong attention to detail
• Customer service mindset
• Ability to work independently
• Organizational and multitasking skills
• Reliability and accountability

Opportunity for the Candidate:

The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.