Associate Computer Operator

Harris Computer; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Harris Computer seeks an Associate Computer Operator for onsite support in Raleigh, North Carolina. This role involves monitoring computer systems, assisting with inventory management, and providing troubleshooting support.

The ideal candidate should have 1-2 years of IT support experience with a knowledge of Windows operating systems and basic hardware skills. Strong attention to detail and a customer service mindset are essential for success in this position.

Qualifications

• 1–2 years of experience in IT support or related technical support roles.

Responsibilities

• Monitor and support computer hardware and systems.
• Assist with inventory tracking and asset management.
• Provide basic troubleshooting and escalation support.
• Maintain operational logs and records.
• Support security access processes.

Skills

General knowledge of Windows operating systems

Basic understanding of computer hardware

Basic troubleshooting skills

Inventory systems familiarity

Job description

Role and Location

Role: Associate Computer Operator – Junior IT Operations Support

Location: Fully onsite in Raleigh, North Carolina (Wake County).

Schedule: Monday through Friday, 8:00 AM – 5:00 PM.

Key Responsibilities & Environment

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Assign systems and maintain accurate hardware and equipment records.
• Provide basic troubleshooting and escalation support for hardware and system-related issues.
• Maintain recording logs, documentation, and operational records.
• Support security access processes and user setup activities.
• Perform equipment maintenance and coordinate replacements as needed.
• Work in a structured, customer-oriented, and detail-driven environment.
• Operate independently while managing daily operational responsibilities.

Candidate Requirements

Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.

Technical Skills

• General knowledge of Windows operating systems
• Basic understanding of computer hardware and peripheral equipment
• Familiarity with inventory systems and asset tracking
• Basic troubleshooting and technical support skills

Preferred Background

• Retail or customer service-oriented experience
• Housing industry experience is a plus
• Experience handling shipping and receiving processes

Core Competencies

• Strong attention to detail
• Customer service mindset
• Ability to work independently
• Organizational and multitasking skills
• Reliability and accountability

Opportunity For The Candidate

The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.