IT Ops Associate - Hardware & Asset Tracking (Raleigh)

Altera Digital Health; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Altera Digital Health is seeking an Associate Computer Operator in Raleigh, North Carolina. This role involves supporting IT operations, managing hardware and equipment, and maintaining records.

The ideal candidate should have 1-2 years of experience in IT support or related fields. Core responsibilities include overseeing equipment, assisting with inventory and shipping processes, and providing technical support in a detail-driven environment. This position offers valuable hands-on experience in a professional setting.

Qualifications

• 1–2 years of experience in IT support or computer operations.
• Basic understanding of computer hardware and peripheral equipment.
• Experience handling shipping and receiving processes preferred.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with inventory tracking and asset management of IT equipment.
• Provide basic troubleshooting and escalation support for issues.

Skills

General knowledge of Windows operating systems

Basic troubleshooting and technical support skills

Familiarity with inventory systems and asset tracking

Attention to detail

Customer service mindset

Job description

Altera Digital Health is seeking an Associate Computer Operator in Raleigh, North Carolina. This role involves supporting IT operations, managing hardware and equipment, and maintaining records.

The ideal candidate should have 1-2 years of experience in IT support or related fields. Core responsibilities include overseeing equipment, assisting with inventory and shipping processes, and providing technical support in a detail-driven environment. This position offers valuable hands-on experience in a professional setting.