Onsite IT Operations Associate — Hardware & Asset Support

Altera Digital Health APAC; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Altera Digital Health APAC is looking for an Associate Computer Operator in Raleigh, North Carolina. The role involves supporting computer hardware and systems, managing inventory processes, and providing technical support.

Candidates should have 1–2 years of relevant experience and a general knowledge of Windows operating systems. This position is fully onsite, Monday through Friday, with a focus on customer-oriented service and operational efficiency.

Qualifications

• 1–2 years of experience in IT support, computer operations, or related technical support roles.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, and inventory tracking of IT equipment.
• Provide basic troubleshooting and escalation support for system-related issues.

Skills

General knowledge of Windows operating systems

Basic understanding of computer hardware and peripheral equipment

Familiarity with inventory systems and asset tracking

Basic troubleshooting and technical support skills

Job description

Altera Digital Health APAC is looking for an Associate Computer Operator in Raleigh, North Carolina. The role involves supporting computer hardware and systems, managing inventory processes, and providing technical support.

Candidates should have 1–2 years of relevant experience and a general knowledge of Windows operating systems. This position is fully onsite, Monday through Friday, with a focus on customer-oriented service and operational efficiency.