IT Operations Assistant: Hardware, Inventory & Support

Dormont Manufacturing Co; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Dormont Manufacturing Co is seeking an Associate Computer Operator in Raleigh, North Carolina. This role involves supporting IT operations, managing computer hardware, and assisting with inventory processes in a fully onsite environment.

The ideal candidate will have 1-2 years of experience in IT support, with strong attention to detail and a customer service mindset. Responsibilities include monitoring systems, providing troubleshooting support, and maintaining accurate records.

Qualifications

• 1-2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.
• Retail or customer service-oriented experience is preferred.
• Experience with shipping and receiving processes is a plus.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Provide basic troubleshooting and escalation support for hardware and system-related issues.

Skills

General knowledge of Windows operating systems

Basic understanding of computer hardware and peripheral equipment

Familiarity with inventory systems and asset tracking

Basic troubleshooting and technical support skills

Job description

Dormont Manufacturing Co is seeking an Associate Computer Operator in Raleigh, North Carolina. This role involves supporting IT operations, managing computer hardware, and assisting with inventory processes in a fully onsite environment.

The ideal candidate will have 1-2 years of experience in IT support, with strong attention to detail and a customer service mindset. Responsibilities include monitoring systems, providing troubleshooting support, and maintaining accurate records.