Associate Computer Operator

Altera Digital Health APAC; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Altera Digital Health APAC is looking for an Associate Computer Operator in Raleigh, North Carolina. The role involves supporting computer hardware and systems, managing inventory processes, and providing technical support.

Candidates should have 1–2 years of relevant experience and a general knowledge of Windows operating systems. This position is fully onsite, Monday through Friday, with a focus on customer-oriented service and operational efficiency.

Qualifications

• 1–2 years of experience in IT support, computer operations, or related technical support roles.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, and inventory tracking of IT equipment.
• Provide basic troubleshooting and escalation support for system-related issues.

Skills

General knowledge of Windows operating systems

Basic understanding of computer hardware and peripheral equipment

Familiarity with inventory systems and asset tracking

Basic troubleshooting and technical support skills

Job description

Role

Associate Computer Operator – Junior IT Operations Support

Location

Fully onsite in Raleigh, North Carolina (Wake County).

Schedule

Monday through Friday, 8:00 AM – 5:00 PM.

Key Responsibilities & Environment

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Assign systems and maintain accurate hardware and equipment records.
• Provide basic troubleshooting and escalation support for hardware and system‑related issues.
• Maintain recording logs, documentation, and operational records.
• Support security access processes and user setup activities.
• Perform equipment maintenance and coordinate replacements as needed.
• Work in a structured, customer‑oriented, and detail‑driven environment.
• Operate independently while managing daily operational responsibilities.

Candidate Requirements

Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.

Technical Skills

• General knowledge of Windows operating systems
• Basic understanding of computer hardware and peripheral equipment
• Familiarity with inventory systems and asset tracking
• Basic troubleshooting and technical support skills

Preferred Background

• Retail or customer service‑oriented experience
• Housing industry experience is a plus
• Experience handling shipping and receiving processes

Core Competencies

• Strong attention to detail
• Customer service mindset
• Ability to work independently
• Organizational and multitasking skills
• Reliability and accountability

Opportunity For The Candidate

The role provides hands‑on experience with hardware management, system support, inventory processes, and day‑to‑day IT operations in a professional onsite environment.