Associate Computer Operator

Altera Digital Health; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Altera Digital Health is seeking an Associate Computer Operator in Raleigh, North Carolina. This role involves supporting IT operations, managing hardware and equipment, and maintaining records.

The ideal candidate should have 1-2 years of experience in IT support or related fields. Core responsibilities include overseeing equipment, assisting with inventory and shipping processes, and providing technical support in a detail-driven environment. This position offers valuable hands-on experience in a professional setting.

Qualifications

• 1–2 years of experience in IT support or computer operations.
• Basic understanding of computer hardware and peripheral equipment.
• Experience handling shipping and receiving processes preferred.

Responsibilities

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with inventory tracking and asset management of IT equipment.
• Provide basic troubleshooting and escalation support for issues.

Skills

General knowledge of Windows operating systems

Basic troubleshooting and technical support skills

Familiarity with inventory systems and asset tracking

Attention to detail

Customer service mindset

Job description

Role

Associate Computer Operator – Junior IT Operations Support

Location

Fully onsite in Raleigh, North Carolina (Wake County).

Schedule

Monday through Friday, 8:00 AM – 5:00 PM.

Key Responsibilities & Environment

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Assign systems and maintain accurate hardware and equipment records.
• Provide basic troubleshooting and escalation support for hardware and system‑related issues.
• Maintain recording logs, documentation, and operational records.
• Support security access processes and user setup activities.
• Perform equipment maintenance and coordinate replacements as needed.
• Work in a structured, customer‑oriented, and detail‑driven environment.
• Operate independently while managing daily operational responsibilities.

Candidate Requirements

Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.

Technical Skills

• General knowledge of Windows operating systems
• Basic understanding of computer hardware and peripheral equipment
• Familiarity with inventory systems and asset tracking
• Basic troubleshooting and technical support skills

Preferred Background

• Retail or customer service‑oriented experience
• Housing industry experience is a plus
• Experience handling shipping and receiving processes

Core Competencies

• Strong attention to detail
• Customer service mindset
• Ability to work independently
• Organizational and multitasking skills
• Reliability and accountability

Opportunity For The Candidate

The role provides hands‑on experience with hardware management, system support, inventory processes, and day‑to‑day IT operations in a professional onsite environment.