Onsite IT Kiosk & Locker Support Technician (L1)
Teceze USA
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Job summary
Teceze USA in Boise, ID is seeking an onsite IT Kiosk Support Technician – L1 to manage smart lockers and self-service kiosks. You will assist users with device pickup and returns and monitor kiosk availability.
Responsibilities include basic troubleshooting, reporting technical issues, maintaining inventory and usage records, and escalating unresolved incidents to the appropriate support teams. The role requires 0–2 years in IT support or customer service and strong communication skills to
Qualifications
- Basic IT Troubleshooting
- Kiosk Support
- Hardware Support
- Inventory Management
- Ticket Management
- Customer Service
- Communication Skills
Responsibilities
- onsite support to manage smart lockers and IT self-service kiosks
- Assisting users with device pickup and returns
- Monitoring kiosk availability
- Performing basic troubleshooting
- Reporting technical issues
- Maintaining inventory and usage records
- Escalating unresolved incidents to the appropriate support teams
Skills
Job description
Teceze USA in Boise, ID is seeking an onsite IT Kiosk Support Technician – L1 to manage smart lockers and self-service kiosks. You will assist users with device pickup and returns and monitor kiosk availability.
Responsibilities include basic troubleshooting, reporting technical issues, maintaining inventory and usage records, and escalating unresolved incidents to the appropriate support teams. The role requires 0–2 years in IT support or customer service and strong communication skills to
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