Onsite IT Infrastructure Specialist – Manufacturing

Chemours International Operations Sàrl; New Johnsonville (TN); On-site; USD 74,000 - 116,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) Match

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Job summary

Chemours is seeking an IT Infrastructure Specialist to join our New Johnsonville, TN team. This on-site role supports end-user and plant-floor computing, resolves technology issues, and maintains equipment to enable safe, efficient operations.

The role requires 100% on-site work, a 1-hour commute, and an associate degree with 2+ years of IT support experience. Dell/End-user certifications are a plus, and proficiency with MS 365 and Windows is essential.

Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 2+ years of direct IT support experience in a corporate or technical environment.
• Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
• Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.
• Excellent customer service, communication, and collaboration skills.
• Role is 100% on site/in person.
• Must live within a 1Hr commute from site.

Responsibilities

• Provide second-tier support for end-user escalations, including potential off-hours, on-site manufacturing critical PC support.
• Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
• Install, configure, and test computer software, applications, and upgrades on company-issued devices.
• Provide training for end-users on the use of technology, as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to established procedures, global policies, and safe work protocols in a manufacturing environment.
• Support site-specific manufacturing technologies, including IP21/IP21 graphics workstations, and Teams Telephony functions.

Skills

End-user support

IT hardware troubleshooting

Microsoft 365 proficiency

On-site work

Education

Associate degree in IT or related field

Tools

Microsoft 365/Office 365

Windows 10/11

Intune/Endpoint Configuration Manager

PowerShell scripting

Aspen Explorer

IP21 workstations

Job description

Chemours is seeking an IT Infrastructure Specialist to join our New Johnsonville, TN team. This on-site role supports end-user and plant-floor computing, resolves technology issues, and maintains equipment to enable safe, efficient operations.

The role requires 100% on-site work, a 1-hour commute, and an associate degree with 2+ years of IT support experience. Dell/End-user certifications are a plus, and proficiency with MS 365 and Windows is essential.