Manufacturing IT Infrastructure Specialist

Chemours

New Johnsonville (TN)

On-site

USD 74,000 - 116,000

Full time

5 days ago

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Benefits offered by this job

401(k) Match

Tuition Reimbursement

Commuter Benefits

Employee Stock Purchase Program

Job summary

Chemours in New Johnsonville, TN is seeking an IT Infrastructure Specialist to join our Information Technology team on site. You will deliver second-tier end-user support, manage PC lifecycle, install software, and maintain documentation to keep manufacturing operations running smoothly.

The role requires an Associate degree in IT or related field, 2+ years of IT support, strong Windows skills, and clear communication.

Qualifications

Associate’s degree in Information Technology, Computer Science, or related field.
2+ years of direct IT support experience in a corporate or technical environment.
Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.

Responsibilities

Provide second-tier end-user support, including potential off-hours, on-site manufacturing PC support.
Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
Install, configure, and test computer software on company-issued devices, including PCs, tablets, and mobile devices.
Provide training for end-users on the use of technology, as appropriate.
Develop and maintain support technician documentation, tools, and processes.
Adhere to established procedures, global policies, safe work protocols, and process workflows in a manufacturing environment.
Support site-specific manufacturing technologies, including Aspen Explorer/IP21 workstations, industrial scanners and printers, lab equipment, remote control tools, and Teams Telephony-related functions.