IT Infrastructure Specialist

Chemours International Operations Sàrl; New Johnsonville (TN); On-site; USD 74,000 - 116,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) Match

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Job summary

Chemours is seeking an IT Infrastructure Specialist to join our New Johnsonville, TN team. This on-site role supports end-user and plant-floor computing, resolves technology issues, and maintains equipment to enable safe, efficient operations.

The role requires 100% on-site work, a 1-hour commute, and an associate degree with 2+ years of IT support experience. Dell/End-user certifications are a plus, and proficiency with MS 365 and Windows is essential.

Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 2+ years of direct IT support experience in a corporate or technical environment.
• Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
• Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.
• Excellent customer service, communication, and collaboration skills.
• Role is 100% on site/in person.
• Must live within a 1Hr commute from site.

Responsibilities

• Provide second-tier support for end-user escalations, including potential off-hours, on-site manufacturing critical PC support.
• Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
• Install, configure, and test computer software, applications, and upgrades on company-issued devices.
• Provide training for end-users on the use of technology, as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to established procedures, global policies, and safe work protocols in a manufacturing environment.
• Support site-specific manufacturing technologies, including IP21/IP21 graphics workstations, and Teams Telephony functions.

Skills

End-user support

IT hardware troubleshooting

Microsoft 365 proficiency

On-site work

Education

Associate degree in IT or related field

Tools

Microsoft 365/Office 365

Windows 10/11

Intune/Endpoint Configuration Manager

PowerShell scripting

Aspen Explorer

IP21 workstations

Job description

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.

Chemours is seeking a IT Infrastructure Specialist to join our growing Information Technology team. This position will be available at the New Johnsonville, TN location and report directly to the New Johnsonville Site IT Leader. This role supports a manufacturing site environment by providing reliable end-user and plant-floor computing support, helping employees resolve technology issues, and maintaining equipment and processes that enable safe, effective business operations.

Responsibilities

• Provide second-tier support for end-user escalations, including potential off-hours, on-site manufacturing critical PC support.
• Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
• Install, configure, and test computer software, applications, and upgrades on company-issued devices, including personal computers, tablets, virtual desktop clients, mobile devices, and network connections.
• Provide training for end-users on the use of technology, as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to established procedures, global policies, safe work protocols, and process workflows in a manufacturing environment and across all support areas.
• Support site-specific manufacturing technologies, including Aspen Explorer/IP21 workstations, industrial scanners and printers, lab equipment support, remote control tools, and Microsoft Teams Telephony-related functions.

Required Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• 2+ years of direct IT support experience in a corporate or technical environment.
• Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
• Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.
• Excellent customer service, communication, and collaboration skills.
• Perform physical tasks, including lifting up to 50 pounds, as needed.
• Role is required to be 100% on site/in person.
• Must live within a 1Hr commute from site.

Preferred Qualifications

• Dell Certified Support Technician or equivalent certification.
• Experience with Microsoft Office 365 services and tools, such as Teams, SharePoint, Power BI, or Power Automate.
• Experience with Microsoft Teams Telephony and related Teams functions.
• Experience with Microsoft Endpoint Configuration Manager/Intune or related endpoint management tools.
• Experience with endpoint security tools or Windows scripting languages such as PowerShell or Batch.
• Experience with Aspen Explorer and workstations that run IP21 graphics.

Benefits

• Competitive Compensation
• Comprehensive Benefits Packages
• 401(k) Match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Commuter Benefits
• Learning and Development Opportunities
• Strong Inclusion and Diversity Initiatives
• Company-paid Volunteer Day

Equal Opportunity

Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.

Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation. Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position.

Compensation

Pay Range (in local currency): $73,947.00 - $115,542.00 Chemours Level: 23 Annual Bonus Target: 6%

The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.

Pay Range (in local currency): $73,947.00 - $115,542.00 Chemours Level: 23 Annual Bonus Target: 6%

The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.

At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say \"We Are Living Chemistry.\" In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.

Pay Range (in local currency): $73,947.00 - $115,542.00 Chemours Level: 23 Annual Bonus Target: 6%

The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.

If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say \"We Are Living Chemistry.\" Every day Chemours delivers Trusted Chemistry that enables products and technologies that people rely on to live better and thrive.

A global leader in industrial and specialty chemicals, our chemistry enables vital innovations from high-performance computing, artificial intelligence (AI), and advanced electronics to batteries for electric and low-emissions vehicles, climate friendly cooling, paints and durable coatings for advanced infrastructure, and more.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.)