Onsite IT Help Desk Specialist – Secret Clearance

Zachary Piper Solutions; New Orleans (LA); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Zachary Piper Solutions seeks a Help Desk Specialist to support a large federal program. This onsite, full-time role is based in New Orleans, LA, and requires an active Secret clearance and Security+ certification. You will provide end-user desktop support, troubleshoot IT issues, and assist with enterprise service desk operations.

The position offers a competitive salary with benefits; candidates must have 1+ year IT experience and be able to obtain/maintain clearance. Onsite in New Orleans, LA.

Qualifications

• 1+ years of IT experience.
• Active Security+ certification.
• Must be able to obtain and maintain an active Secret clearance.

Responsibilities

• End-user desktop support across Marine Corps installations worldwide.
• IT support for devices/tech including network devices, laptops, desktops, printers, mobile devices, connectivity, OS, Outlook/Office, VTC.
• Support for Enterprise Service Desk operations.

Skills

Active Security+ certification

Secret clearance

End-user desktop support

IT support

Tools

ServiceNow

Jira

Zendesk

Freshservice

Job description

Zachary Piper Solutions seeks a Help Desk Specialist to support a large federal program. This onsite, full-time role is based in New Orleans, LA, and requires an active Secret clearance and Security+ certification. You will provide end-user desktop support, troubleshoot IT issues, and assist with enterprise service desk operations.

The position offers a competitive salary with benefits; candidates must have 1+ year IT experience and be able to obtain/maintain clearance. Onsite in New Orleans, LA.