Onsite IT Field Technician: End-User Support & Security

Valid8 Financial, Inc.; Tinley Park (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Valid8 Financial, Inc. is seeking a technology support specialist to provide onsite assistance for clients in Tinley Park, Illinois. In this role, you will handle the deployment of Windows 10 and 11 workstations, provide troubleshooting for workstations and peripherals, and support Active Directory operations. Candidates should have 2 to 4 years of experience and strong communication skills tailored for non-technical users. This position requires US person status and on-site presence.

Qualifications

• 2 to 4 years of onsite technology support experience.
• Must be based in the United States and qualify as a US person.
• Experience in Microsoft 365 administration and user support.

Responsibilities

• Deploy and image Windows 10 and 11 workstations.
• Provide onsite troubleshooting and repair for workstations.
• Support Active Directory user operations including account unlocks.

Skills

Onsite technology support

Windows 10 and 11 proficiency

Active Directory user support

Communication skills for non-technical users

Basic networking knowledge

Tools

Ticketing systems (e.g. HaloPSA)

Job description

Valid8 Financial, Inc. is seeking a technology support specialist to provide onsite assistance for clients in Tinley Park, Illinois. In this role, you will handle the deployment of Windows 10 and 11 workstations, provide troubleshooting for workstations and peripherals, and support Active Directory operations. Candidates should have 2 to 4 years of experience and strong communication skills tailored for non-technical users. This position requires US person status and on-site presence.