Onsite IT Field Technician - Travel-Ready Tech Support

teamturnkey; Effingham (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

teamturnkey is looking for a Field Service Technician in Illinois to provide exceptional onsite technical support and maintenance for IT equipment. In this role, you're the face of the company at client locations, ensuring high standards of service.

The ideal candidate will have strong troubleshooting skills with PC hardware and networking, and the ability to communicate effectively with clients. Frequent travel to various client sites is expected, requiring a valid driver’s license and a reliable vehicle.

Qualifications

• Strong understanding of PC hardware and troubleshooting.
• Familiarity with Windows 10/11 configuration and support.
• Basic networking knowledge including DHCP and DNS.
• Ability to efficiently use remote monitoring tools.

Responsibilities

• Provide onsite technical support for hardware and software.
• Install and configure workstations and peripherals.
• Document service requests and update ticketing systems.
• Collaborate with internal teams and assist in troubleshooting.

Skills

PC hardware troubleshooting

Windows 10/11 support

Basic networking knowledge

Microsoft 365 user support

Remote monitoring tools usage

Job description

teamturnkey is looking for a Field Service Technician in Illinois to provide exceptional onsite technical support and maintenance for IT equipment. In this role, you're the face of the company at client locations, ensuring high standards of service.

The ideal candidate will have strong troubleshooting skills with PC hardware and networking, and the ability to communicate effectively with clients. Frequent travel to various client sites is expected, requiring a valid driver’s license and a reliable vehicle.