Onsite IT Desktop Support Specialist

NAACPJobFinder; Morrisville (NC); Sur place; USD 30 000 - 43 000; Plein temps

Résumé du poste

UNC Health in Morrisville, NC is seeking a desktop support professional responsible for the installation, configuration, management and support of desktops, portable computers and related peripherals across a multi-platform network.

You will ensure end-users' productivity by solving problems, manage assets, and participate in evaluating applications with mainframe options. This is an on-site, 40-hour-per-week role with a daytime schedule and a competitive hourly pay range.

Qualifications

• Associate's degree in Computer Science, Information Systems Management or related field.
• Equivalent combination of education, training and experience may be considered.
• Two years of relevant experience if HS diploma or GED.

Responsabilités

• Enforce security: passwords, antivirus software, encryption and user profiles.
• Manage desktop peripheral inventory and asset records.
• Evaluate product compatibility and design options with mainframe apps.
• Install and configure hardware and software applications.
• Provide technical support, incident resolution and end-user training.

Connaissances

Communication skills

Team collaboration

Multitasking

Customer focus

Formation

Associate's degree in Computer Science

Equivalent combination of education, training and experience

Outils

Virus protection software

Encryption technology

Description du poste

UNC Health in Morrisville, NC is seeking a desktop support professional responsible for the installation, configuration, management and support of desktops, portable computers and related peripherals across a multi-platform network.

You will ensure end-users' productivity by solving problems, manage assets, and participate in evaluating applications with mainframe options. This is an on-site, 40-hour-per-week role with a daytime schedule and a competitive hourly pay range.